Intelligent Service Request Management

With our solutions for Reservation Requests, Meeting Assistant, and Service Assistant, you can simplify and automate all requests—from room reservations to in-meeting requests—all in real-time.

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Our solutions for Service Requests


Simple and Efficient Reservation Requests

Employees can make quick and intuitive requests for room, desk, or resource reservations, ensuring availability and flexibility.

Meeting Assistant: Support During Meetings

Request resources and services during meetings, such as equipment, coffee, or technical support, without interrupting the flow.

Service Assistant: Monitoring and Managing Requests

Centralize and track all service requests in one interface, ensuring quick and organized responses.

Service Automation: Efficiency and Agility

Automate the allocation of resources and services with pre-defined rules, ensuring employees get what they need without manual intervention.

Enhance Everyone's Experience

With our solutions, your office becomes an intelligent and automated space where all service needs are met quickly and without complications.

Benefits

Fast and efficient service request solutions that improve productivity and employee experience in the office.

Simple and Efficient Reservation Requests


Through our platform, employees can make reservation requests for rooms, desks, or any other necessary resource quickly and intuitively. From checking availability to automatic confirmation, the entire process is designed to reduce bureaucracy and increase scheduling efficiency.

  • Room and Desk Reservations: Request and manage reservations directly from the platform. Check real-time availability and avoid scheduling conflicts.

  • Resources and Services: Also request resources like catering and equipment or services like room setup and technical support.

  • Automatic Confirmations and Reminders: After booking, all involved receive notifications and reminders, ensuring nothing is forgotten.


Learn more about Rooms   Learn more about Desks

A person requesting a meeting room booking directly through the neptune platform.
People requesting services and resources through the meeting room using neptune's virtual assistant, the meeting assistant.

Meeting Assistant: Everything You Need During the Meeting


The Meeting Assistant is your virtual assistant during meetings. It allows you to request any additional service or resource without interrupting the meeting's flow. From simple requests like coffee and water to technical support, the Meeting Assistant offers a seamless and efficient experience.

  • Real-Time Requests: Quickly request items like water, coffee, equipment, or technical support directly from the meeting room without leaving or interrupting the session

  • Intelligent Notifications: The Meeting Assistant notifies participants when the meeting time is about to end, avoiding delays and ensuring a more organized schedule.

  • Complete Integration: The system integrates with your interactive devices, allowing all requests to be made through a touch screen quickly and intuitively.


Learn more about Meeting Assistant

Service Assistant: Fast and Automated Service


The Service Assistant is designed to monitor, manage, and expedite service requests within your corporate space. Ideal for support and service teams, this tool organizes requests in a simple interface, offering full visibility of ongoing requests and service status.

  • Request Monitoring: Track all employee requests with real-time updates on service status.

  • Automatic Task Distribution: The Service Assistant automatically directs each request to the right person, ensuring no request is forgotten or neglected.

  • History and Reports: All interactions are recorded, allowing for detailed reports on response time and service efficiency. This helps continuously improve the service provided in the corporate environment.


Learn more about Service Assistant

Service and support teams observing requests on a TV with the service assitant installed.
An automated meeting room with meeting assistant for resource and service requests.

Service Automation for an Efficient Workplace


Automating service requests is an essential step in optimizing any workspace's operation. With our tools, you eliminate bottlenecks, reduce response times, and ensure all employee needs are met quickly and accurately.

  • Automatic Requests: Eliminate the need for manual interactions and allow employees to make requests directly from interactive displays, kiosks, or even their own mobile devices.

  • Real-Time Tracking: Monitor the progress of each request and adjust service as needed to ensure maximum efficiency.

  • Ease of Integration: Our solutions can integrate with existing platforms in your office, providing a unified experience for the end-user.


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Enhance Everyone's Experience


With our solutions, your office becomes an intelligent and automated space where all service needs are met quickly and without complications. Employees can focus on what really matters while the Meeting Assistant and Service Assistant handle all their requests.


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Team in the pantry following up on orders at the service assitant.

Key Benefits

Ready to automate service delivery and simplify service requests in your office? Contact us and schedule a demonstration!


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Agility

Quick responses to all requests without interruptions in workflow.

Automation

Automated systems for reservations and service delivery, increasing operational efficiency.

Productivity

Optimize time and resources, allowing employees to focus on what really matters.

Optimized Management

Concentrate all space services requests in a single, powerful tool.

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